InsurTech

Aviva Singapore Partners IMDA for Cloud Computing Training

Aviva Singapore has become the first insurer to partner with the Infocomm Media Development Authority (IMDA) to offer a Cloud Computing training programme to upskill new and existing employees, enhancing the company’s digital capabilities to meet insurance customers’ evolving needs.

This is part of IMDA’s Company Led Training (CLT) programme under the TechSkills Accelerator (TeSA) initiative, a structured on-the-job training programme aimed at enabling fresh and mid-level Infocomm Technology (ICT) professionals to acquire practical technical skills and specialist competencies for jobs that are in demand by the industry to drive Singapore’s digital economy. The CLT also aims to address the ICT workforce’s manpower and skills shortage by facilitating reskilling or upskilling of individuals, thereby enhancing training and placement opportunities for ICT jobs across the economy.

Under the CLT programme, Aviva will fast-track fresh professionals through a 12-month NexGen Technology Programme aimed at young IT professionals while mid-level professionals will receive upskilling in Cloud Computing capabilities over six months. This effort is in line with the company’s drive to develop a fresh pipeline of IT professionals.

The CLT programme will train up to 60 fresh and mid-level professionals over the next three years. Under the training programme, the company will focus on building professionals’ capabilities in three competencies, namely: Cloud Architecture, Cloud Engineering, and Cloud Operations.Upon completion of the CLT, trainees will be able to develop and use computational models, tools and techniques to interpret and understand data, solve problems and guide decision-making. These new generation of Cloud computing professionals will be enabled to proactively identify customer needs and sustain a culture of service excellence within the organisation with skills acquired.

The inaugural cohort of the NexGen Technology Programme, which targets fresh professionals, will undergo a customised Cloud Computing programme that comprises a blend of on-the-job training, e-learning, and in-person training. Placing their people at the heart of this initiative, Aviva will pair each new hire to an existing employee as a mentor. This buddy system enables co-learning and addresses a common issue that existing employees face: while they are keen to develop themselves, they find it a challenge to juggle their existing workload while attending training at the same time. By embarking on the CLT programme, Aviva hopes to add value to the eco-system of IT professionals in Singapore and empower its growth.

Ms Anuradha Purbey, People Director at Aviva Singapore:

Anuradha Purbey

“As companies continue to compete in the digital age, it is imperative to help the workforce embrace inevitable change and future-proof them. This will help organisations retain talent and strengthen internal capability.

Aviva is pleased to partner with IMDA on the CLT programme to upskill talents for Singapore. Our NexGen Technology Programme creates capacity for our employees to develop new skills while grooming fresh professionals to be future leaders in the IT profession. We have chosen to focus on cloud computing to start, as technology brings about many benefits, especially for data-heavy industries like insurance. With this initiative, we hope to create a robust infrastructure which supports the integration of our business and customer data to meet with our clients’ needs faster, and better.”

Howie Lau

Mr. Howie Lau, Chief Industry Development Officer at IMDA:

“As Singapore advances into Services 4.0, there remains a strong demand for infocomm technology skills and talent, including cloud computing expertise. We are pleased to collaborate with Aviva to develop our local professionals, who are at the heart of Singapore’s industry transformation. Through TeSA, more individuals can upskill or reskill to seize opportunities in our digital economy.”

Featured image credit: Edited from Unsplash