Reducing Friction in Online Account Opening with Digital Identity Verification

COVID-19 has caused an accelerated shift from branch account opening to digital account opening. But the challenge for many financial institutions is that there is friction in the online account origination process, especially when it comes to identity and authentication. This friction often causes consumers to abandon the account opening process at a traditional financial institution for a digital-first institution with a more seamless experience.

In this OneSpan webinar, participants will get to hear experts from OneSpan and Cornerstone Advisory discuss how retail banks can eliminate friction in order to drop abandonment rates and increase account funding.

Topics will include:

• How financial institutions are experiencing the shift from branch-based to digital account opening;
• The impact of current identity verification methods on abandonment and funding rates; and
• Best practices for reducing friction in the digital account opening process.

For more information,visit here: OneSpan webinar