Providing a superior CX is crucial in today’s financial services industry. As customer preferences and interactions shift to digital, financial services organisations are redefining digital customer engagement.
The industry seeks to deliver seamless and personalised experiences across digital channels in order to foster trust and relationships.
In this webinar, we explore how financial services organisations can accelerate digital engagement and improve customer experiences. Also, Genesys invite a CTO at Tonik Bank and hear about their CX transformation journey.
Register here: https://www.genesys.com/en-sg/webinars/reimagining-digital-customer-engagement-in-fsi