Home Credit Vietnam
Home Credit Vietnam is seeking a full-time Business Process Analyst in Ho Chi Minh City.
- Establish and maintain a framework to document, standardize, and align business processes with strategic goals.
- Analyze and map existing processes to identify inefficiencies, redesign “to-be” processes, and implement improvements.
- Lead process improvement initiatives, manage change effectively, and ensure smooth implementation across teams.
- Develop metrics to track process performance, maintain documentation, and ensure regulatory compliance.
- Work with all business units to drive process improvements collaboratively and support strategic transformation projects.
- Introduce new tools, automation, and emerging practices to enhance process operations.
- Lead the Business Process Office team, establish governance for process changes, and manage the portfolio of improvement initiatives.
- Promote a culture of process excellence, conduct training, and engage employees in identifying and implementing improvements.
- Support senior management with special projects, audits, and process-related insights as required.
- Experienced in Process Analyst/IT BA/Business Process/Process Automation/Process Improvement/Project Management positions
- Experienced in Banking, CFC, risk/ops/process consultancy or technology-driven environments is a plus
- Positive mindset toward adopting and leveraging AI technologies.
- Mature communication, proactive, strong analytical mindset, and attention to detail.
- Fluent English communication
- 13th Salary Fixed and KPI Bonus.
- Premium Health Care for personal.
- 24/7 Accidental Insurance.
- 100% Social Insurance.
- Meal + Phone Allowance.
- Yearly Medical Checkup.
- 15 Annual Leaves.
- Professional and Transparent Working Environment.
- Apply Latest Financial Technology in the World.
Founded in 1997, Home Credit Group is an international consumer finance provider with operations in eight countries. We focus on responsible lending primarily to people with little or no credit history. Our services are simple, easy and fast.
Officially operated in Vietnam since 2008, the global Home Credit Group has become one of the leading consumer finance companies with a network of 15 million customers, and over 5.000 talented employees, providing the best financial solutions for customers. Many prestigious global entities have recognized the company as “Best Consumer Finance Company” & “Most Innovative Consumer Finance Company” for our contributions to the Vietnam market.