Position title
Growth Lead - Consumer Lending (E-Commerce)

As a Growth Lead in Consumer Lending (e-commerce) you will be responsible for the growth and operations of overall Consumer Lending business in Tokopedia, which includes BNPL and Cash Loan. In this role, you will work with the Tokopedia team in defining business opportunities, be hands-on in the execution of the initiatives, and work alongside the Product and Credit Risk team to enable growth levers. You are also expected to work with the Finance, Legal & Compliance team as check & balance of the initiatives that we do in alignment with OJK regulations.

  • Define growth initiatives that will create significant impact on transaction volume and user base, while at the same time helping increase LTV and retention of e-commerce users
  • Work closely with Tokopedia fintech team to execute initiatives, review performance, and propose improvements, such as voucher mechanics and communication channels
  • Work with the Product team to develop Product roadmap that will improve acquisition, engagement and retention of users
  • Collaborate with the Consumer Lending business teams for cross selling users to other use cases beyond ecommerce with LTV as main goal
  • Engage with Finance, Legal and Compliance on any new major initiatives to ensure OJK compliance
  • Previous experience in e-commerce platform is a bonus
  • Good understanding of e-commerce business and lending products; has ability to articulate how lending products fit into an ecommerce ecosystem and their relevant use cases
  • Excellent collaborative skill and stakeholder management; has ability to engage people from different functions, culture and organizations
  • A self-starter

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

Employment Type
Job Location
Jakarta, Indonesia
Date posted
May 29, 2024
Valid through
June 28, 2024
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