Position title
Head of Business Continuity Management



Business Continuity Management (BCM) Head oversees the development, review, and implementation of Business Continuity Management Framework, including their adherence to regulatory requirements and best practice standards. This position’s scope of work covers the whole GoTo ecosystem, which consists of e-commerce, on-demand-service, logistics, and financial technology. Therefore successful candidate will obtain exposure to implementing business continuity in the Group’s fast and dynamic business operations. The goal of BCM is to drive and continously enhance the Group’s resilience and continuity. You will be based in Pasaraya office - Jakarta, with full working from office arrangement.

  • Perform development and review of Business Continuity Management Framework and its supporting policies;
  • Strategize, coordinate, and provide challenge and advisory in the implementation of Business Continuity Programs such as BCP, BCP testing, Crisis Management exercise, and ways of integrating Business Continuity concept and awareness in the operational of business and support functions;
  • Respond to audit and regulatory requirements on BCM;
  • Design and deliver BCM communications and clinic sessions;
  • Provide Business Continuity update report to Management
  • Facilitate and support the execution of the plans at the time of a crisis event.
  • Minimum bachelor’s degree in relevant discipline from a reputable university
  • Minimum 8 years of Business Continuity Management experience in prominent consulting firms and/or multinational companies
  • Growth mindset, analytical, assertive and good interpersonal skill
  • Relevant BCM certifications
  • Good competency in English, verbal and written.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

Employment Type
Technology, Information and Internet
Job Location
Jakarta, Jakarta, Indonesia
Date posted
July 1, 2024
Valid through
July 28, 2024
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