Qashier
Qashier is looking for a Merchant Onboarding Specialist to support our growth! We are a dynamic and fast-growing team excited about commerce, retail, and payments and the opportunity to transform these industries with data and technology. Reporting to the Head of Operations in Singapore, you will play a key role in deploying our products and systems.
- Manage new merchant journey after-sales hands over set requirements.
- Support merchant and assist in setting up in-store setup requirements. Collaborate closely with the Sales and Merchant Success team to ensure that merchant onboarding, account setup, and order fulfillment are handled accurately and efficiently.
- Ensure merchants meet risk compliance and chats/calls are within stipulated SLAs.
- Log merchants' request features for the product team.
- Able to solve merchant queries related to commercial topics and come up with action plan
- Any other ad-hoc tasks as requested by your manager: project optimization process.
- 2 years of experience handling Merchant Onboarding for any Fintech or E-commerce company.
- Keen attention to detail and customer service-oriented
- Excellent organizational and administrative skills with a solid ability to multitask
- Passionate about technology, Fintech, and the retail space
Why Join Qashier? Join Qashier, a fast-growing startup with an innovative platform transforming the retail and F&B industries. You'll play a crucial role in driving growth and decision-making while enjoying fantastic learning and development opportunities within our tight-knit team. Make a strong impact by collaborating with teams and markets to achieve business objectives and create an impact across the board.
Qashier ( qashier.com ) is a venture-backed startup that is transforming the way retail and F&B operations manage payments, loyalty programs, and business data. Our Qashier SuperTerminal is an all-in-one, cloud-based POS device that allows merchants to streamline their operations while offering integrated payment solutions. With Qashier, merchants get the tools they need to grow their business efficiently.
