Position title
Merchant Operations Executive, ZaloPay

VNG Corporation


Merchant Operations Executive, ZaloPay at VNG Corporation

  • Support onboarding new merchants (Including: sending merchant information to functional teams for verification and evaluation, preparing contracts, setting up the system,...).
  • Assist in developing and implementing new business initiatives and strategies.
  • Collaborate with all functional teams (Merchant Marketing team, Data analyst, Plan & Strategy, Product team) to achieve KPIs while keeping our Merchant satisfied and engaged with ZaloPay.
  • Monitor and manage campaigns/ initiatives planned to achieve best performance needed.
  • Assist in the day-to-day operations and administrative tasks to ensure smooth business functioning.
  • From 1 year experience with Business Operation roles or Key Account roles, candidates who have background of Fintech, Retail, eCommerce, or Banking will be a plus.
  • Actively manage tasks, including: KPI Planning, Marketing Planning and Following up with execution.
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization.
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
  • Excellent listening, negotiation and presentation, ability to work under pressure, excellent communication skills, teamwork, leadership, high adaptability, self-motivation, and able to inspire others.

Established in 2004, VNG is the leading homegrown digital ecosystem in Vietnam, with diverse products serving the needs of 100 million customers in Vietnam and many countries worldwide. VNG focuses on four main businesses: online games, communications & media, fintech, and digital business. VNG has developed several digital products that contribute to businesses' journey of digital transformation and help Vietnamese citizens connect, transact and entertain. At the same time, the company also concentrates on long-term development by researching and exploring further opportunities in Data Centers and AI.

Employment Type
Full-time, Associate
Technology, Information and Internet
Job Location
Ho Chi Minh City, Vietnam
Date posted
June 25, 2024
Valid through
July 25, 2024
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