Position title
Product Manager – Customer Insights AI

Trusting Social

Description

You will leverage AI capabilities to generate deep consumer insights, informing strategic customer contact and service improvements. By developing AI-driven consumer profile analysis, you will provide actionable insights that enhance decision-making processes. Your contributions will ensure that Kompato's strategies are data-driven and aligned with compliance standards.

Responsibilities
  • Leverage AI capabilities to generate deep consumer insights for strategic improvements.
  • Develop and prioritize enhancements for AI-driven consumer profile analysis and ranking.
  • Drive the creation of actionable insights to improve next-contact decision-making.
  • Work closely with analytics and engineering teams to enhance consumer data interpretation.
Qualifications
  • Customer empathy, first principle problem solving, and extreme ownership.
  • Ability to generate actionable insights from consumer profiles.
  • Skills in integrating insights into decision-making processes.
  • Experience in developing and prioritizing enhancements for AI-driven consumer profile analysis.
  • Ability to drive the creation of actionable insights for next-contact decision-making.
  • Collaboration skills to work closely with analytics and engineering teams.

We are an AI Fintech company specializing in assessing credit profiles of consumers in emerging markets, combining pioneering AI with large alternative data sources. In 2020, we reached our ambitious milestone of credit profiling 1bn consumers spanning 4 countries - Vietnam, Indonesia, India & the Philippines - and building a platform for the wider industry and the financial services industry, in particular, to provide the 'un & under' served access to credit. At the core of this initiative has been our strict and unwavering adherence to the norms of consumer data privacy and consumer data rights.

But we're not satisfied as we embark on the next leg of our journey to deliver 100 million credit lines to consumers in our markets. Although this goal is ambitious, we truly believe that by harnessing the power of AI & Big Data we can deliver financial access at an unprecedented scale.

As a firm, we're audacious problem solvers motivated by our impact on society. We deeply espouse the values of ownership of our actions and initiatives, integrity in all we do, and agility in execution.

We place great importance on doing what is right, what is best, and what is innovative. And we seek people to champion these values and beliefs as we grow. Come join our team if you are smart, driven, and want to make a difference in the world with the most advanced and fascinating technology. We can satisfy your desire to explore new territory and give you the runway to make big impacts.

Employment Type
Full-time
Industry
IT Services and IT Consulting
Job Location
Ho Chi Minh City, Vietnam
Date posted
May 20, 2025
Valid through
June 24, 2025
Close modal window

Thank you for submitting your application. We will contact you shortly!