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How to Get Customer Messaging Right in Financial Services
If fintech brands aren’t mindful of today’s looming threats, they may find themselves losing out not just to banks, but to non-financial brands. Think Apple’s wildly successful credit card debut, with over $10 billion dollars of extended credit within two
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3 Big Customer Engagement Drivers for Financial Services
In financial services, the growing number of fintech startups and incumbents’ late-to-the-game focus on technology has led to some of the fiercest competition of any industry. Banks are throwing multi-billion-dollar technology budgets into digital transformation initiatives, while fintech brands are
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A Secure Contactless Customer Experience on Mobile in This New Normal
COVID-19 has altered customer behaviour, and banks will have to enhance their business models to accommodate what’s new and next. Since the pandemic is still very much part of our lives, banks will be confronted by increased customer expectations and
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Global Ecosystem for Digital Transformation in the Financial Sector
COVID-19 has speeded up digital transformation by several years. According to a new McKinsey Global Survey of executives, companies across regions and industries have accelerated the digitalization of their customer and supply chain interactions, as well as of their internal
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ICBC (Macau) Picks Huawei All-Flash Storage to Support Online Banking Boom
Since the outbreak of COVID-19, contactless payments have soared and digital banking adoption has increased dramatically. In Q1 2020, MasterCard recorded more than 40% growth in contactless transactions globally. In the US, which has traditionally lagged other countries in digital
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Enterprise Open Source and the Future of Banking
Financial services are in the midst of a profound digital transformation, driven by technological advances, changing customer expectations, and the COVID-19 pandemic. The ongoing public health crisis has accelerated the shift to digital, and at this point, it is safe
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Choosing the Best Cryptocurrency for Investment
Since its inception, people have always had different opinions about different ways to buy bitcoin, cryptocurrencies, performance, and credibility. Despite all the debates and discussions, new cryptocurrencies keep emerging. It is expected that newbies won’t know their way around when
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Breaking Down Marketplace Borders
Anders la Cour, co-founder and Chief Executive Officer of Banking Circle explains how Banking Circle Marketplaces empowers global trade by helping PSPs that support marketplace merchants to access fast, affordable cross border payments. When a new business launches, payments are
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Highlights from CREALOGIX’s Open Innovation Day 2020
CREALOGIX‘s online event Open Innovation Day 2020 had over 700 people registering from 40 different countries as the topic of innovation in digital banking is a high priority across the globe. From the discussions, the sense of urgency came across
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Connecting People With Finance: Empowering the Financial Industry in the Intelligent Mobile Era
In the intelligent mobile era, Huawei — with its vision, insights, solutions, ecosystems, and experts — is uniquely positioned to create new value. The global outbreak of COVID- 19 has disrupted the lives and businesses of countless people, and the
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