In an exclusive interview with Fintech News, we sat down with HDFC's Gautam Anand to delve into how the bank has transformed its customer service landscape in the last 18 months by leveraging advanced AI and ML technologies.
Dive into the future of fintech with best-selling author Chris Skinner who shares his expert insights on what's next in the industry in this episode of 'Banking After Hours'
Explore the impact of new digital insurance licenses on the industry, their potential to address underserved communities, collaboration opportunities with traditional insurers, and the future of digital insurance in Malaysia at this panel discussion.
These days the majority of our touch points are through digital channels – which is why digital experiences will likely make or break your customer attrition rates. From onboarding all the way to interacting with your digital channels, how should banks and fintechs of the future shape great user experiences? Join practitioners from leading digital first organisations as we discuss winning strategies to win the hearts and minds of Asia’s digital generation.
Valued at over US$ 1 Trillion the payments space in South East Asia is a hotbed for innovation. What are some biggest trends shaping payments in the region and where is the industry headed?
It is no secret that banks are a valuable target for cybercriminals, a BCG report estimates that banks are 300 times more likely to be targeted than other industries.
Being digital is no longer enough, banks are increasingly turning to hypersonalisation strategies to fend off competition from bigtechs and fintechs alike. Fintech News speak to experts on how banks embrace this strategy.
