Why Customer Data is The Next Battleground for Digital Banking

Why Customer Data is The Next Battleground for Digital Banking

Why Customer Data is The Next Battleground for Digital Banking

by February 15, 2022

video

Today’s generation of digitally savvy customers demand more than a bank that provides its services through a digital channel.

As the battle for customers intensifies in Asia for both banks and fintech alike, financial service providers need to harness the power of artificial intelligence to provide personalised services that matter to the end-users.

Learn how some of Asia’s leading organisations have harnessed these tools to attract, delight, and retain customers.

Asia’s shifting consumer expectations and how to keep up

  • Driving high customer engagement with actionable insights
  • Designing effortless financial services for the digital generation

Panelists:

  • Henry Nguyen, CEO of Timo Digital Bank
  • Haymans Fung, Chief Customer Officer, Mox
  • Kanags Surendran, Regional Head, Digital, CIMB
  • Dorel Blitz, VP Strategy & Business Development, Personetics
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