Virtual Banking

One in Three BFSI Customers Are Underwhelmed By Their Digital Offerings

Accustomed to the highly personalized digital experiences they get from bigtechs like Google and Amazon, banking and insurance customers are increasingly growing dissatisfied with the services they receive from their traditional financial services providers. This suggests a gap between customers’

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Rise of Super-Apps Puts Pressure on Incumbents

In Asia, bigtechs and new digital banking challengers are rapidly gaining ground, forcing incumbent banks to rethink their business strategy and become a part of the super-app ecosystem, a new report by Finextra, in association with Infosys Finacle and OneSpan,

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Sleek’s Foray into Singapore’s Dynamic SME Digital Finance Space

Sleek, an online corporate services provider, is looking to expand its footprint in Singapore’s vibrant small and medium-sized enterprise (SME) digital banking space, announcing on June 13, 2022, the launch of an array of new products designed to complement its

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Australia’s First Islamic Bank Secures License, Beta Testing Begins in 2023

Australia’s first-ever Islamic bank has just been licensed and will begin beta testing with a small number of customers in 2023. The Islamic Bank Australia will be the first Australian bank to offer a full suite of retail and business

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MAS Threatens Supervisory Action if Banks Exceed 4 Hours of Downtime

The Monetary Authority of Singapore (MAS) takes seriously all IT incidents that affect the availability of digital banking services, said Tharman Shanmugaratnam, Senior Minister and Minister in charge of MAS in a parliamentary reply. He added that four major retail

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Volt Becomes Second Australian Neobank to Shutdown as Funding Dries Up

Australian neobank Volt announced that it will be shutting down its deposit-taking business, return all deposits to its customers and turn in its banking license. The neobank has advised its account holders to transfer any balances in their Volt accounts

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Less Than 5% of the World’s 400 Neobanks are Profitable

Neobanking has been one of the most talked-about fintech segments of the past decade, a buzzing industry that’s seen an average of 68 new ventures being launched each year since 2017, data from consulting firm Simon-Kucher show. But despite the

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Ant Group Soft Launches Its SME-Focused Digital Wholesale Bank ANEXT

ANEXT Bank, a digital wholesale bank incorporated in Singapore and a wholly-owned subsidiary of Ant Group, announced its soft launch today. The bank said in a statement that the soft launch follows its receipt of MAS’ approval to commence business

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Singapore’s First Wholesale Digital Bank GLDB Goes Live

The Green Link Digital Bank (GLDB), one of the winners of Singapore’s digital banking licenses, has officially commenced its operations. The consortium behind GLDB comprising Greenland Financial Holdings and Linklogis Hong Kong was awarded one of the two digital wholesale

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Indonesian Lender Investree Set to Acquire 18.4% Stake in Bank Amar

Investree, an Indonesian B2B marketplace lending platform for Micro, Small and Medium Enterprises (MSMEs), is set to acquire an 18.4% minority stake in PT Bank Amar Indonesia, a licensed commercial bank with the backing of Singaporean conglomerate Tolaram. By acquiring

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