The bank was experiencing significant disruption at peak usage times, rendering their services inaccessible to customers. Creating a fresh market offering was also highly difficult and time consuming. Customers today expect banking at their fingertips, with no constraints on when and where they may access it.

In this case study you will learn:

• How the renowned Srilankan bank scaled up their operations with an end-to-end digital banking solution
• The tools and technologies used to enhance their service offerings
• The advantages the bank reaped and how they achieved great customer satisfaction