Indonesia’s GoTo Group has unveiled Dira, an AI-powered voice assistant integrated into the GoPay app.
Dira understands and responds to commands in Bahasa Indonesia, leveraging Google Cloud’s generative AI technologies, including Vertex AI, speech-to-text AI, and the Gemini 1.5 Flash large language model.
GoPay is GoTo’s digital wallet and payment platform widely used across Indonesia.
This collaboration aims to enhance user experience by enabling hands-free interaction with the GoPay app’s features.
The integration of Gemini 1.5 Flash enables Dira to operate efficiently at scale, providing multilingual support and ensuring accurate responses.
Hans Patuwo, Chief Operating Officer, GoTo Group, said,
“Dira’s support of Bahasa Indonesia makes it substantially simpler for our users to discover and access financial services within the GoPay app. This is particularly beneficial for users who prefer a hands-free experience or enjoy speaking to the app to get things done.
We are delighted to collaborate with Google Cloud, as we aim to drive Indonesia’s digital economy by ensuring that the latest technologies are widely available to people throughout the country.”
Mark Micallef, Managing Director, Southeast Asia, Google Cloud, said,
“Dira demonstrates how Gemini 1.5 Flash’s combination of low latency, cost efficiency, and complex contextual understanding across multiple languages can create substantial value in Indonesia.
It also highlights how GoTo continues to exercise laudable agility and ingenuity in driving AI innovation and tackling the challenge of digital economy access throughout the region.”
Featured image credit: Edited from Freepik
