HSBC has unveiled Wealth Intelligence, a generative AI-powered ecosystem designed to help its private banking teams deliver faster, more tailored investment advice.

Developed in-house and powered by OpenAI’s large language model, Wealth Intelligence reviews and summarises HSBC’s research alongside external news from more than 10,000 data sources.

It gives investment counsellors and product specialists quicker access to reports from the bank’s award-winning Chief Investment Office, while an open product platform will progressively integrate a growing volume of third-party product information.

The platform has been rolled out in Hong Kong and Singapore and will expand to other markets to serve HSBC’s growing global client base.

HSBC said the next stage of Wealth Intelligence will allow its teams to screen and identify suitable products to support discussions on investment options and asset allocation with clients.

Gabriel Castello, CEO, HSBC Global Private Banking a.i., said,

“Client relationships are core to every private banker. With the rapidly-evolving financial markets, we understand our clients have stronger expectations for timely, trustworthy and personalised investment advice than ever.

Riding on our deep institutional knowledge and experience, our wealth management teams can now leverage these AI capabilities to spare more time to attend to our clients’ unique investment objectives and portfolio optimisation needs.”

Lavanya Chari, Head of Wealth and Premier Solutions, HSBC, added,

“AI adoption is one of our core strategic pillars for enhancing our client experience at scale.

By harnessing AI’s analytical power and data delivery speed, we continue to upskill our wealth management talent, transform our workflows and client journeys to support our clients in making better data-driven decisions to achieve their goals.”

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