Grab Finance has deployed the FICO Platform across six countries as it expands credit eligibility across its ecosystem.

The financial services arm of Grab has implemented more than 22 credit decision workflows covering drivers, merchants and consumers.

The rollout has increased credit offer eligibility rates by nearly 50 percent and supports lending across its ecosystem of more than 46 million consumers as well as millions of merchants and drivers.

Grab Finance said the platform assesses borrowers using behavioural data generated within the Grab app, including ride activity, merchant revenues and payment history.

These signals support automated pre-approved credit offers while operating within local regulatory requirements and data protection rules.

“What Grab Finance has accomplished here is remarkable. They’ve essentially turned everyday digital behavior into a credit passport for millions of people who were previously invisible to traditional banking.

When a taxi driver in Jakarta can get credit based on their ride patterns, or a food merchant in Bangkok can access working capital through their delivery history, that’s not just innovation, it’s economic transformation at scale.”

said Nikhil Behl, President, Software at FICO.

“Grab saw a strategic opportunity to make financing in Southeast Asia more accessible by leveraging our superapp ecosystem and behavioral data. Using FICO Platform, we can deliver contextual, real-time credit offers across multiple verticals within the Grab super app.

This enables us to expand financial inclusion by providing credit access for underserved users who are economically active but often overlooked by traditional lenders.”

said Andre Tan, Regional Head, Lending Risk Platforms at Grab Finance.

Southeast Asia has a large underbanked population, with many individuals and small businesses unable to access credit due to limited bureau records.

Grab Finance said it developed alternative risk models to address this gap using in-app activity as a basis for credit assessment.

The first phase of the rollout was completed in under eight months and covered six markets where Grab operates.

The deployment automated key credit eligibility processes while accommodating differences in regulatory and data governance requirements across jurisdictions.

Grab provides financial services across Southeast Asia, including digital banking through GXS Bank in Singapore and GXBank in Malaysia.

Featured image: Edited by Fintech News Singapore, based on image by Freepik