Indonesia’s digital economy is not just growing; it is reshaping how millions transact every day.

With strong consumer adoption, rapid digital payment growth, and coordinated infrastructure modernisation, the country is firmly positioned as Southeast Asia’s largest digital market through the next decade.

According to Google–Temasek–Bain’s e-Conomy SEA research, Indonesia’s digital economy is projected to more than double to US$ 360 billion by 2030, fuelled by expansion in e-commerce, digital financial services, and a rapidly expanding base of connected consumers.

At the centre of this transformation stands PT Jalin Pembayaran Nusantara (Jalin) – the institution quietly strengthening Indonesia’s national payment backbone.

Jalin, established in 2016 through collaboration between Indonesia’s Ministry of State-Owned Enterprises, the Himbara banks (Bank Mandiri, BNI, BRI, BTN), and PT Telkom Indonesia, was designed to serve precisely this need.

Under its “Link” brand, Jalin manages ATM, debit, and QR switching services – enabling withdrawals, balance inquiries, fund transfers, and bill payments across banking channels nationwide.

The Ambition: Consolidation Without Compromise

Jalin’s mission extended far beyond a technical system upgrade- it demanded a structural overhaul of Indonesia’s technology managing national ATM infrastructure and switching.

The mandate included consolidating the ATM operations of four state-owned banks while preserving each institution’s functionalities and branding. 

The Modernisation Imperative

As Indonesia’s payment landscape rapidly expanded, Jalin confronted the growing limitations of having its entire workload on legacy systems amid rising transaction volumes and increasingly stringent regulatory expectations. 

To support the nation’s next phase of digital growth, the company identified the need for a resilient and scalable modern payments platform and a credible partner with proven global expertise. 

Following a rigorous, governance-aligned evaluation, Jalin found a perfect partner in Euronet for this strategic modernisation program. 

The Turning Point: Implementation of a Modern Payments Platform

Euronet deployed its Ren payments platform – a microservices-based, cloud native architecture designed for modular growth.

Unlike traditional monolithic systems, Ren allowed independent service deployment, granular customisation, and parallel development across multiple banks.

Jalin now integrates new services and transaction type across ATMs, POS / QR payments, and connections to major card associations.

The platform also manages clearing and settlement functions via APIs, enabling agile service rollouts. 

The modernisation was implemented in phases, beginning with workload migration and cross-border QR payments with Thailand and Malaysia.

Subsequent phases are expanding capabilities across products and geographies positioning Indonesia for deeper regional payment connectivity. 

Measurable Impact

The results have been tangible and immediate. Ario Tejo Bayu Aji, President Director of Jalin, shared that the transformation enabled:

• Redeployment of 4,500+ ATMs for wider reach in a record time.
• Up to 40% reduction in shared service costs
• 99.9%+ uptime in accordance with SLA commitments

The redeployment of these ATMs alone significantly widened reach while lowering shared service costs.

The modernisation program unlocked a new wave of digital payment capabilities across Indonesia, enabling seamless domestic and cross-border QR transactions, cardless cash withdrawals, and contactless payments nationwide.

The initiative also delivered a major milestone for the country’s e-commerce ecosystem with the launch of Indonesia’s first EMV 3-D Secure solution for GPN online transactions, developed in partnership with Euronet’s Infinitium. 

Ario described the initiative as foundational to Indonesia’s national digital strategy. 

Regional Recognition

In 2025, Jalin and Euronet received The Asian Banker Award for Best Retail Payments Initiative in Asia Pacific, recognising the scale and impact of the transformation across Indonesia’s national payment ecosystem.

The National Digital Highway Vision

Today, Jalin connects more than 100 banks and fintechs, positioning itself as Indonesia’s “National Digital Highway.”

Looking ahead, Jalin is charting an ambitious roadmap to further strengthen Indonesia’s digital payment ecosystem.

Key priorities include expanding QR cross-border connectivity to additional countries, introducing dynamic currency conversion to enhance traveller convenience, scaling cardless cash withdrawal services, and continuing to advance inclusive access to secure, modern digital payments for all Indonesians

As Ario notes, collaboration with regulators, industry stakeholders, and partners such as Euronet is central to building a stronger, more inclusive, and globally connected Indonesian payments ecosystem.

Conclusion: Innovation Within Regulation

Jalin’s transformation – powered by modern architecture and strategic partnership -illustrates how national infrastructure, when modernised effectively, becomes more than a switch.

It becomes a platform for financial inclusion, regional integration, and sustained digital growth.

Indonesia’s payments evolution demonstrates that innovation and regulation can advance together.

Featured image: Edited by Fintech News Singapore, based on image by zendaIA via Freepik