Vietnam’s Orient Commercial Joint Stock Bank (OCB) has named Backbase’s AI lead Chris Shayan as Acting CEO, effective 1 June 2026.
Chris previously led Backbase’s global Center of Excellence for AI in Ho Chi Minh City, which was launched in 2024 to develop AI solutions for banks.
In a LinkedIn post, Chris said he will focus on building customer trust, strengthening relationships and using AI to support more personalised banking at OCB.
He said AI should help banks offer more relevant support to customers at the right time, while staying within legal and compliance requirements.
Chris added that his work on Backbase’s Intelligence Layer and AI-native banking would inform his approach at OCB.
He said OCB’s next phase will focus on delivery for customers, including individuals, families and businesses that rely on the bank.
Featured image: Edited by Fintech News Singapore, based on image by mkmult via Magnific
