Singapore’s Anti-Scam Centre and five banks helped stop more than 600 scam attempts in two months, averting over S$38 million in potential losses.
The Anti-Scam Centre, which sits under the Singapore Police Force’s Cyber Command, worked with DBS, UOB, OCBC, Standard Chartered Bank and GXS between 1 May and 30 June 2026.
The joint effort used Robotic Process Automation technology to support faster detection and intervention across government official impersonation, investment, job, e-commerce and rental scams.
Officers and bank staff sent more than 3,800 SMS alerts to over 3,300 customers who had been identified as at risk.
The police said the collaboration allowed faster information sharing with banks, helping them flag victims and intervene before funds were transferred to scammers.
Members of the public were reminded to protect themselves by adding security features, checking for warning signs and reporting suspicious encounters.
The police advised users to enable safeguards such as the ScamShield app, two-factor authentication and transaction limits for internet banking and PayNow.
They also urged the public to verify requests for personal information or money transfers, especially when online offers appear too good to be true.
Scam encounters can be reported to banks, ScamShield or the police.
Members of the public can also visit ScamShield’s website or call the ScamShield Helpline at 1799 for more information.
Featured image: An officer from the Anti-Scam Centre working with two bank staff during the two-month joint operation
