Thailand’s AIS Ties up With bolttech to Allow Its Customers to Replace Their Devices

Thailand’s AIS Ties up With bolttech to Allow Its Customers to Replace Their Devices

by January 10, 2023

Singapore-based insurtech firm bolttech has partnered with Thailand’s mobile network operator AIS to deliver embedded protection services for the recently-launched AIS Care+ programme.

The AIS Care+ programme allows customers to switch or replace their smartphones and tablets flexibly for any reason and at any time.

AIS said in a statement that customers can get doorstep delivery within 6 hours in Bangkok with a money-back guarantee.

The plan includes a “no questions asked” option for customers to exchange their current mobile device for a different brand, colour or model.

bolttech also provides a complimentary screen replacement service now bundled with the AIS Care+ plans.

AIS Care+ is available to all AIS customers who purchase a smartphone or tablet at any AIS branded stores such as AIS Telewiz or AIS Buddy stores.

Customers can subscribe to either a monthly or 12-month service.

Saran Phaloprakarn

Saran Phaloprakarn

Saran Phaloprakarn, Head of Mobile and Consumer Products at AIS said,

“We’re thrilled to partner with bolttech, a global expert in device protection, to launch this innovative and differentiated protection service offering in Thailand.


AIS Care+ gives our customers more choice and convenience for changing or fixing their mobile devices, without having to deal with complicated and time-consuming claims and servicing requests.”

Baldev Singh

Baldev Singh

Baldev Singh, CEO for Southeast Asia, bolttech said,

“Our device protection embedded with AIS, the leading telecommunications brand in Thailand, is another major step in our partner-led strategy for the market.


We will continue to build on our partnership with AIS to offer more value to their growing customer base.”