AXA Thailand Taps CoverGo to Expedite Health Claims Processes
by Fintech News Singapore May 24, 2023AXA Insurance Thailand has partnered with insurtech firm CoverGo to enhance its health claims processes and elevate its customer experience.
CoverGo’s platform will improve the efficiency of AXA’s health insurance services with its modular architecture which provides insurers with flexibility within existing systems. It can also be easily scaled into a full-fledged health core insurance system.
Furthermore, its claims module enables digital claims submission and adjudication, resulting in faster payments.
The platform’s digital claims handling and processing will also reduce fraud, waste, and abuse, and create opportunities for up-selling and cross-selling various AXA products.
Claude Seigne
Claude Seigne, the CEO of AXA Thailand General Insurance said,
“This collaboration is a pivotal strategy for AXA. It helps streamline and expedite the coordination process with hospitals, significantly reducing the time required to handle various documents for quicker and higher-quality treatment for individuals in need.
This partnership further solidifies AXA’s global leadership in the insurance industry by continuously offering the finest products and services to our valued customers.”
Tomas Holub
Tomas Holub, Founder & CEO of CoverGo said:
“AXA has shown a clear commitment to digitising and streamlining its health insurance ecosystem in an efficient and scalable way using CoverGo’s cutting-edge no-code insurance platform.
It’s also a validation of CoverGo’s health insurance capabilities, with leading health insurers across the globe adopting our platform. We look forward to growing our collaboration with AXA across many products and markets.”
