Trulioo, an identity verification platform, announced that it has achieved a 90% business verification rate across the APAC region a year after it had set up its Singapore office.
The firm shared that this success comes despite challenges such as minimal data availability and the need to navigate multiple languages.
Trulioo’s 24/7 support has been crucial for APAC companies looking to expand into new markets, achieve compliance, and accelerate customer and merchant onboarding processes.
The platform provides essential services to payments providers, online marketplaces, and financial services companies that are expanding operations into Europe and North America as well as those venturing into the APAC region.
An e-commerce platform has leveraged Trulioo’s platform to cut the time it takes to onboard businesses in China and the U.S. by more than a week.
Similarly, a global remittance provider has successfully entered 30 markets, securing a 92% match rate in China, its primary market.
Furthermore, an APAC-based payment processor has scaled its onboarding processes for sole proprietorships and expanded verification to include Japan, Canada, Australia, and the U.K.
The Singapore office, under the leadership of APAC Operations Director Ivan Yang, serves as a hub for Trulioo’s global growth and innovation.
Under Yang’s guidance, the company has developed strategic partnerships with over 400 partners across 50 countries, enhancing its verification capabilities and customer support.
“Our customers rely on cutting-edge, customised capabilities to meet their full range of verification needs, no matter the region or business type.
Our 24/7 implementation support has been instrumental in helping our customers expand and meet regional compliance mandates. The APAC market is dynamic, and we’re proud to be there around the clock with verification guidance that drives measurable growth.”
Yang said.
“APAC is pivotal to Trulioo, and Ivan has been a force in driving unprecedented growth throughout the region.
In one year, he has assembled an exceptionally dedicated team adept at providing unparalleled support to customers while driving innovation and propelling our growth throughout the region.”
said Steve Munford, CEO of Trulioo.
Visit booth 2010 at the Queen Sirikit National Convention Center to meet with Trulioo at Money20/20 Asia in Bangkok.
Featured image credit: Edited from Freepik