UOB has announced key leadership changes, with Susan Hwee set to succeed Eddie Khoo as Head of Group Retail starting 1 September 2024.
Khoo will transition to a new role as Senior Advisor to UOB Vietnam.
Meanwhile, Lawrence Goh will take over Hwee’s previous position as Head of Group Technology and Operations (GTO).
Susan Hwee, who has been with UOB since 2001, brings over 35 years of experience in banking and technology.
In her current role as Head of GTO, Hwee has been instrumental in transforming UOB’s digital and data architecture, integrating technology across the bank’s subsidiaries, and advancing digital platforms like UOB TMRW.
As the new Head of Group Retail, Hwee will focus on enhancing UOB’s consumer banking services, expanding digital capabilities, and deepening customer relationships across the region.
Lawrence Goh, currently Chief Operating Officer for GTO and Head of Group Infrastructure Platform Services, will assume the role of Head of GTO.
Goh has over 30 years of IT experience and has played a crucial role in shaping UOB’s technology strategy, including the establishment of the bank’s Test Centre of Excellence.
In his new position, Goh will continue to lead UOB’s technological innovation and operational efficiency.
Eddie Khoo, who joined UOB in 2005, has significantly expanded UOB’s retail banking business.
In his upcoming role as Senior Advisor to UOB Vietnam, Khoo will support the bank’s strategy in this high-potential market, aiding the integration of Citigroup’s Consumer Banking businesses in the region.
With the integration of Citigroup’s Consumer Banking businesses now complete in Indonesia, Malaysia, and Thailand, UOB is making significant progress in Vietnam, with plans to finalise the integration by 2025.
