Customer Contact Week Asia 2020
Today’s customers are digital. In a bid to meet evolving customer expectations and to prepare for a digital future, contact centres in Asia are actively working on strengthening and operationalising their transformation roadmap.
As the region’s #1 contact centre event, Customer Contact Week Asia 2020 will provide the region’s contact centre leaders with actionable insights on building the contact centre of the future through 4 focused tracks on “AI & Digitisation”, ”Automation & Operational Excellence”, “Digital Customer Care & Experience” and “Service & Quality Transformation”.
Featuring more than 40 case studies, the 11th edition will highlight how contact centres leaders can drive continuous value-add to their organisation by delivering a high-performing and customer-centric engagement hub.
Register here and enter code FintechNew10SG to get 10% off