Tag "DBS"

DBS’ CEO Piyush Apologises for ‘Embarrassing’ Disruption, Sets up Committee to Investigate

DBS Bank has set up a special board committee with immediate effect to conduct a full and detailed investigation on the digital disruption that it had faced last Wednesday (29 March). This was announced by DBS’ Chairman Peter Seah during

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MAS: DBS’ Service Disruption ‘Unacceptable’, Bank Fell Short of Expectations

The Monetary Authority of Singapore (MAS) said that the disruption of DBS’ digital services yesterday is unacceptable especially since the bank experienced a similar incident in November 2021. MAS added that it takes “seriously the reliability of banks’ critical IT

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DBS Experiences digibank and PayLah! Service Disruption

DBS Bank announced that its access to its digital services including the digibank Online as well as Mobile, PayLah! is currently unavailable in a Facebook post at 10.20am today. While these services are down, the bank said that customers can

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DBS, Heritas Capital Raises Over US$20 Million for First Close of Asia Impact First Fund

DBS and Singapore-based investment company Heritas Capital announced the first close of the Asia Impact First Fund (AIFF) with over US$20 million raised to support innovative and high-growth social enterprises in the region. The fund was led by anchor investor

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DBS, OCBC and UOB Carve Out a Place on the Sustainability Perceptions Index

DBS Group, Oversea-Chinese Banking Corporation (OCBC) and United Overseas Bank (UOB) were the three Singapore banks that managed to snag a place on the Brand Finance Sustainability Perceptions Index. The study, which was released in association with the International Advertising

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DBS Digital Exchange Doubled Customer Base With 80% Surge in Bitcoin Trading

The DBS Digital Exchange (DDEx) reported that its Bitcoin (BTC) trading volume had grown by 80% in 2022 despite the ongoing crypto winter. DDEx had also doubled its customer base in 2022 with close to 1,200 participants registered on the

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DBS Undergoes Shake Up With Several Management Role Swaps

DBS Bank has made several senior-level rotations that will take effect on 1 April 2023 following the retirement of Sim S. Lim, Group Head of Consumer Banking (CBG)/ Wealth Management. He will continue to stay on as a senior advisor.

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DBS Releases Season 3 Sparks Web Series Featuring the Life of Bankers

DBS Bank has launched the Season 3 of its critically acclaimed web series Sparks which showcases what it is like to work at the bank. The bank said in a statement that the web series showcases how DBS is a

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Harvard Business School Publishes Case Study on DBS’ Digital Transformation

Harvard Business School (HBS) has published a case study focused on DBS Bank‘s digital transformation journey which was put together over a span of 15 months. The DBS case study is being taught in HBS’ Master of Business Administration (MBA)

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DBS: Singapore Leads the Pack in Digitalising Customer Experience

There is widespread enthusiasm among companies to digitalise customer experience and engagement but they faced significant challenges in achieving success, according to a search by DBS. The research revealed that 64% of businesses globally carried out a structured approach to

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