Singapore’s OCBC Bank experienced technical difficulties on 1 September (Sunday) that temporarily disrupted its internet and mobile banking services.
Customers encountered challenges accessing their accounts and conducting online transactions.
The bank assured that customer funds were not affected during the service disruption, and no customer data was compromised.
ATM and card services was said to have remained fully functional throughout the incident.
The bank progressively restored online banking services, and by 3:22 PM, OCBC confirmed the complete resolution of all mobile and internet banking services.