The cashless society has gradually become a norm as many have embraced digital payment methods over the traditional use of cash.
Notably, there is a structured limit to the use of cash, especially with the full-blown adoption of technology by many goods and service providers. The primary payment method has shifted from fiat currencies to credit and debit cards on different platforms, including online entertainment, such as streaming platforms, blogs, gambling in offshore casinos, and more.
As online gambling is illegal in Singapore, with strict penalties for violators, residents resort to offshore casinos. In search of safe and secure online platforms for online gambling activities, residents are keen on Singaporean online casinos that assure them of the safety of their banking transactions when using their debit and credit cards.
Although there is a projection that digital wallet use will dominate the payments world in Singapore by 2027, the current primary method remains credit cards. About 76% of payers in Singapore use credit or debit cards, and this new trend may stay over the next few years.
Notably, the younger generations, also known as Gen Z, are the significant contributors to the high acceptance of digital payment methods, which has cut across various sectors. Many of them use digital wallets such as PayNow or GrabPay, and this habit is gradually influencing the older generations.
According to research, 30% of consumers in Singapore use only their mobile phones for payment.
Embracing the cashless policy in Singapore through online payment methods is a win-win for both residents and business owners. The benefits are clear: increased sales and efficiency, with digital wallets, credit and debit cards leading the charge. Financial institutions are also stepping up, introducing more features to streamline online bill payment, revolutionizing the traditional way of settling bills and invoices.
The Singapore government has played a pivotal role in fostering the growth of digital payment methods. Since the launch of Smart Nation Singapore in 2014, a series of initiatives have been introduced, all aimed at promoting e-payments. From the inception of FAST (Fast and Secure Transfers) to the launch of PayNow in 2017 and the subsequent introduction of PayNow Corporate, which supports payment transactions for businesses and government agencies, the government’s commitment to the Smart Nation vision is unwavering.
As the significant adoption of online payments becomes more evident, businesses are further looking forward to what the future holds. Small businesses in Singapore are optimistic about emerging payment methods, including facial scanning, fingerprints, and even microchip implants. With optimism in the air, 8 out of 10 Singaporeans are still in the era of conventional use of money to make payments. However, more than 50% of small business owners have shifted to a cashless society and no longer accept entertaining cash transactions.
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