Open Banking

OCBC Bank Enables the Use of SingPass as Alternative Login to Access Digital Banking Services

OCBC Bank announced today that is has enabled 1.8 million of its digital customers in Singapore to use the SingPass as an alternative login to access the full suite of digital banking services. They claim to be the first bank to enable this new feature, and it has been made available its customer since 4th July 2020.

The need to remember multiple access codes and PINs is eliminated, while enabling customers to securely access their digital banking services. In order to use this, customers must download the SingPass Mobile app if they have not already done so.

Managed by the Government Technology Agency (GovTech), the SingPass Mobile app allows users to transact with over 60 government agencies online securely. More than 1.6 million Singapore residents today use the SingPass Mobile app to access government e-services including checking their Central Provident Fund (CPF) account balances, filing taxes and applying for public housing. Many now also use the app for SafeEntry logins at venues to facilitate contact tracing.

Aditya Gupta

Mr Aditya Gupta, OCBC Bank’s Head of Digital Business for Singapore and Malaysia, said:

“Inclusion and accessibility have been core to our digital transformation narrative. I believe that offering SingPass – a trusted and widely used mode of digital authentication in Singapore – as an alternate login, will give more of our customers the confidence and convenience to bank with us digitally. We have partnered with GovTech to pioneer the co-creation of a trust ecosystem for Singapore’s banking industry using the national digital identity platform, which will radically improve how our customers access and experience our digital services.”

Kwok Quek Sin

Mr Kwok Quek Sin, Senior Director, National Digital Identity, GovTech, said:

“OCBC Bank is known for many of its innovative efforts in leading digital transformation and has been one of the early adopters of our National Digital Identity strategic platform. This month, OCBC Bank has started to offer SingPass as an alternative login to access their digital banking services. We are happy to be able to support our Singapore companies in their exciting digitalisation journeys. GovTech will continue to push out more products on the national digital identity platform to help businesses enhance digital service delivery, improve customer experience and bring about productivity gains.”