Cambodia’s ACLEDA Bank Taps Diebold Nixdorf to Enhance Self-Service Experience

Cambodia’s ACLEDA Bank Taps Diebold Nixdorf to Enhance Self-Service Experience

by December 14, 2021

Cambodian retail bank ACLEDA Bank Plc. has selected Diebold Nixdorf, an American multinational financial and retail technology company driving connected commerce, to provide its customers with new self-service capabilities at each of its branches.

ACLEDA Bank will be tapping Diebold Nixdorf’s comprehensive solution of DN SeriesTM ATMs, software and professional services for this.

With 262 branches, ACLEDA Bank has one of the largest branch network in the country and is active in all provinces.

The bank chose to deploy more than 350 DN Series self-service solutions to provide customers with new capabilities, including check deposit, foreign currency exchange, and cardless withdrawal and deposit.



According to ACLEDA Bank, it is the first financial institution in Cambodia to offer these advanced ATM transactions.

ACLEDA Bank plans to add additional DN Series terminals that will provide account opening, card issuance, statement printing and interactive video teller capabilities with the goal of having at least one such terminal in each of their branches in near future.

Sophea Sok, Senior Vice President & Head of Marketing Division at Acleda Bank

Sophea Sok

Sophea Sok, Senior Vice President & Head of Marketing Division at Acleda Bank said,

“We chose to expand our self-service banking capabilities with technology leader Diebold Nixdorf because they offer an innovative and holistic solution.

 

With the addition of DN Series, we are providing customers with the most modern ATM banking experience by offering multiple functionalities in a single terminal.”

Jaivinder Singh Gill, Vice President, Banking Eurasia APAC at Diebold Nixdorf

Jaivinder Singh Gill

Jaivinder Singh Gill, Vice President, Banking Eurasia APAC at Diebold Nixdorf said,

“We are thrilled to expand our relationship with ACLEDA Bank to enhance their customers’ self-service banking journey.

 

Our Vynamic software solutions will enable the bank to quickly and easily roll out new features and provide a more secure banking experience to customers.”

 

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