Digital Transformation

The Bank Branch of the Future: Consumers Prefer Hybrid Experiences

Digital banking has been displacing many branch interactions in the move towards digital. As consumers increasingly engage with their banks remotely and circumstances such as the pandemic as well as new digitally-focused strategies continue to play out, there are ongoing

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Cambodia’s ACLEDA Bank Taps Diebold Nixdorf to Enhance Self-Service Experience

Cambodian retail bank ACLEDA Bank Plc. has selected Diebold Nixdorf, an American multinational financial and retail technology company driving connected commerce, to provide its customers with new self-service capabilities at each of its branches. ACLEDA Bank will be tapping Diebold

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ti&m Launches New Offering to Address New Working Paradigm

The COVID-19 pandemic has caused work to shift drastically, bringing about new employee expectations, rising demand for greater flexibility, and a whole new working paradigm. Research indicates that the changes caused by the health crisis will remain post-COVID-19. An April

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Oracle Pledges US$3m in Singapore as It Deepens Cloud Business in Asia

Computer technology giant Oracle is boosting its cloud business in Asia. Oracle’s investment in Singapore involves the opening of the Oracle Cloud Singapore Region, bringing the total of the firm’s cloud regions globally to 33. The new cloud region will be

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Putting CISOs and Security Teams at the Heart of Digital Transformation Strategies

In a matter of weeks, COVID-19 forced radical changes in customer behaviour, moving significant portions of the economy online and increasing customers’ comfort and willingness to engage digitally. It has dramatically accelerated the rate of digital adoption in financial services

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Tencent Partners NUS’ Asian Institute of Digital Finance to Bolster Fintech Innovation

Chinese internet giant Tencent announced at the Singapore Fintech Festival 2021 that it will be partnering with the Asian Institute of Digital Finance (AIDF), an institute within the National University of Singapore (NUS) that is jointly founded by the Monetary

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DBS to Invest S$300 Million Next Year to Step up Its Tech and AI Game

DBS announced that it will invest S$300 million next year to grow the breadth and depth of its digital and intelligent banking capabilities powering all products and solutions for wealth and retail customers. This will also further bolster hyper-personalised experiences

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Bank Rakyat Indonesia Leverages Open Banking to Bolster BRImo App

As one of Indonesia’s oldest and largest bank, Bank Rakyat Indonesia (BRI) is always a step ahead in adapting and applying the latest technologies to create various digital platforms and applications to support its customers’ digital needs. This includes BRImo,

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APAC Banks Lagging Behind on Digital Transformation

Banks across Asia Pacific are lagging behind the rest of the world when it comes to digitisation, with less than one third of banks in the region describing their digital transformation strategies as advanced or mature according to a new

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Why Digital Ecosystems Are Key for Incumbents to Tap a US$25 Billion Opportunity

In Southeast Asia, the emergence of fintech startups and the entrance of bigtechs and platform services providers into the financial services space are shaking up the industry, forcing traditional financial services businesses to collaborate with other ecosystem participants and venture

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