Saigon-Hanoi Bank (SHB) announced that it has selected Temenos, a banking software company, to accelerate its digital transformation.
SHB is one of the largest joint-stock commercial banks in Vietnam, serving more than five million individual and corporate customers.
Adopting the digital banking capabilities on top of Temenos open platform for composable banking will enable SHB to deliver a consistent, seamless experience across multiple channels.
Following the State Bank of Vietnam’s plan for digital transformation, SHB has followed suit by focusing on building a digital corporate culture and investing in IT systems.
The digital banking capabilities of Temenos open platform will enable SHB to deliver highly personalised and AI-supported user journeys.
Additionally, SHB said that it will leverage Temenos’ open architecture – with its combination of APIs, microservices and Micro Apps – to create a true omnichannel experience across all channels, including internet, mobile, branches and ATMs.
Do Quang Vinh, Deputy General Director and Director of SHB Digital Banking Division said,
“SHB aims to become a leading digital bank in Vietnam in the next five years. We are confident that choosing Temenos, the world leader in banking software, will enable us to complete the transformation project in the fastest and most effective way.
With a modernised and secure system, we will be able to engage existing customers better and attract new customers through a digital banking experience that meets their current and future financial service needs.”
David Becker, Managing Director, Asia Pacific, Temenos said,
“SHB is a visionary bank with a clear digital transformation roadmap, and we are proud to support and partner with the bank on this journey. Temenos has nearly 30 years of experience in implementing core and front-office solutions for over 20 clients in Vietnam.
This deep expertise together with the powerful capabilities of our open platform will help SHB accelerate the digital transformation initiatives that will differentiate its service and realize its growth ambitions.”
