The Vietnam Prosperity Joint-Stock Commercial Bank (VPBank) has selected Amazon Web Services (AWS) to help it build digital banking experiences for its customers.
VPBank will use AWS SageMaker and AWS AI Services to enhance its analytics capabilities and accelerate the development of banking-financial applications, enhance automation of banking tasks, and drive new digital banking features such as chatbots and digital banking solutions to improve customer service.
The collaboration will also help VPBank optimise costs without having to invest in on-premises infrastructure to scale its digital banking services.
VPBank will also leverage the AWS Training and Certification programmes to develop a workforce proficient in cloud skills. Additionally, AWS will work together with VPBank to support its recruitment events targeted at engineers and developers to strengthen its digital workforce.
Luu Thi Thao
Luu Thi Thao, Standing Deputy CEO of VPBank said,
“The collaboration between VPBank and AWS will create great innovations in the bank to satisfy the diverse needs of our customers.
This collaboration will also help strengthen the stability of VPBank’s core banking system, meeting the highest standards of information security and safety, and helping customers feel more secure every time they conduct a transaction, especially in the digital environment.”
Conor McNamara, Managing Director, ASEAN, Amazon Web Services said,
Conor McNamara
“Vietnam’s financial services industry has rapidly embraced digital technology to drive financial inclusion, deliver personalised customer experiences and maximize the advantages AWS cloud technology can offer for operational excellence, security and cost optimization.
We are proud to work with VPBank to enable the bank’s ambitious infrastructure modernisation objectives to meet and exceed the rapidly changing consumer behaviors and expectations, and drive business growth.”
