Tag "EY 2016 Global Consumer Banking Survey"

Customers’ Lack of Trust and Desire For Innovation Are Eroding Bank Relevance

Forty percent of 55,000 consumers (including 1,007 in Singapore, 2,025 in Malaysia and 2,053 in Indonesia) surveyed worldwide report decreased dependence on their traditional bank and increased excitement about alternatives, according to the EY 2016 Global Consumer Banking Survey. A

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