Author: Ruchi Singhal, Head of Financial Services Asia, Zühlke

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Ruchi is an experienced technologist with over 20 years of IT industry experience working with global financial institutions, enterprises, and start-ups. In her role, Ruchi has led interdisciplinary teams building & supporting successful digital solutions, products, and platforms for the financial services sector. She is passionate about solving complex business problems using innovative digital solutions to transform and grow businesses.

Traditional banking systems, burdened by age and complexity, can cripple innovation, restrain time to value, and strain customer relationships. This is not an isolated challenge; many incumbent banks struggle to keep ownership and maintenance costs in check and swiftly expand product offerings to compete with nimble challenger banks. Digital transformation is no longer a choice; it’s a lifeline. Embracing a modern, cloud-based banking platform and thriving ecosystem of specialist third-party solutions offers a path to faster time to market, data-driven decision-making, and personalised customer experiences that foster loyalty and engagement. Key drivers of digital transformation in banking In the rapidly…

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