Backbase has implemented a digital banking platform for Australia’s MyState Bank to support the bank’s future growth and improve its digital services.
The platform now supports MyState’s personal digital banking features, including personal finance management, payments like Pay ID and digital wallets, as well as integrated threat and fraud protection.
It also includes a system for managing limits and notifications across all channels, focusing on providing a secure and user-friendly experience.
MyState Bank worked with Backbase to update its digital offering, aiming to simplify money management for customers while maintaining strong security measures.
The platform’s design allows for integration with other technologies the bank uses, ensuring a smooth transition and improved functionality.
Brett Morgan, Managing Director and CEO, MyState Bank said,
“To support our growth ambitions, we have chosen to invest in best-of-suite technology to provide the best possible digital and people backed experience for our customers.
The implementation has been smooth and customers have reacted positively to the new highly rated app and digital experience.”
Iman Ghodosi, Managing Director – Australia and New Zealand at Backbase Australia, said,
“We are excited to support MyState’s growth ambitions, with the Backbase platform as a key enabler.
MyState is now well positioned to respond to the rapidly evolving needs of banking customers in Tasmania and as well as targeting growth on the east coast of Australia as a challenger brand”.
Featured image: Brett Morgan, Managing Director and CEO – MyState Bank; Joel Thirgood, Product Owner – MyState Bank; and Anand Venkatachalam, Customer Success Director – Backbase
