Tag "banking"

Banking Data Monetization: Customer Demands, New Rules, and Revenue Prospects

Data monetization in the banking sector has become increasingly prevalent in recent years, driven by evolving customer expectations, new data sharing rules and opportunities for new revenue streams. Twimbit, a Singaporean research and advisory firm, identifies data monetization as one

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Banks Embrace Cloud, AI to Innovate and Tap Partnership Opportunities

The banking industry is shifting towards innovation, collaboration and customer-centricity, driven by the adoption of technologies including cloud computing, data analytics, artificial intelligence and machine learning (AI/ML), changing customer preferences, and a rapidly evolving regulatory landscape, a new report by

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Banks View Tech Giants as Their Biggest Threat

Banks are growing increasingly concerned about competition from technology and e-commerce disruptors, with firms like Google, Facebook and Microsoft being now perceived among their biggest competitors in the next five years, a new study conducted by Economist Impact and commissioned

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The Economist: 5 Megatrends That Will Shape Banking in The Next Decade

The future of banking will be shaped by several forces and megatrends, including the accelerating digital revolution, new consumer expectations and efforts by governments to combat persistent economic and social inequities. To stay relevant, banks will need to adapt and

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Salesforce’s Findings Show That Consumers Crave Better Experiences from Their Bank

In Singapore, competition in the financial services industry is heating as customers grow frustrated with underwhelming digital experiences and are becoming more and more open to switching providers. A new global survey conducted by customer relationship management (CRM) provider Salesforce

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Hyperpersonalisation Experiences Among Southeast Asian Banks’ Top Priorities

In Southeast Asia, banks are embarking on the next phase of their digital transformation, focusing heavily on improving customer experiences, leveraging data and analytics, and investing in cloud-based core banking systems as well as intelligent technologies, a new study by

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One in Three BFSI Customers Are Underwhelmed By Their Digital Offerings

Accustomed to the highly personalized digital experiences they get from bigtechs like Google and Amazon, banking and insurance customers are increasingly growing dissatisfied with the services they receive from their traditional financial services providers. This suggests a gap between customers’

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Banks Plan on Tripling their Use of Cloud by 2025

Though cloud adoption in the banking industry has increased steadily over the past years, adoption is projected to accelerate significantly as bank seek to automate processes, apply advanced analytics to data, and enhance their ability to embed partners like fintechs.

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Banks in APAC Are Increasingly Turning to Regtech to Tackle Compliance Challenges

  In Asia-Pacific (APAC), an increasingly complex regulatory environment, changing customer behaviors and the shift to digital channels brought about COVID-19 have introduced new regulatory challenges to banks, forcing the industry to embrace technology to find more efficient ways to

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Forbes 30 Under 30 Asia 2019’s Banking And Fintech Superstars

Forbes has released its fourth annual 30 Under 30 Asia list, which features 300 disruptors, innovators and entrepreneurs from the region, all under the age of 30. Across 10 categories, young entrepreneurs and rising stars have been selected from 23

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