When the COVID-19 outbreak struck, many players in the Asian banking industry believed the industry would suffer a terrible blow. However, it is clear that banks have, for the most part, recovered well, with only minimal losses, two years after the crisis.

Despite all the challenges, Aspire were able to assist their client—a renowned Malaysian bank—during the pandemic by implementing a 100% remote digitalization strategy. Aspire helped in Legacy Modernization and implementing New Mobile Banking. The business of their client, a major provider of financial products and services in Malaysia, was suffering from the lack of a modern customer-centric multi-channel solution for enrolling, providing services, and gaining insights on a regular basis. Aspire implemented a cutting-edge Digital Banking solution with an intuitive user interface.

In-depth information on our solution and how it helped turn around our customer’s fortunes may be found in the case study.