Artificial Intelligence is often touted as one of the most transformative tools for lending; from enabling financial services providers to drive inclusive finance, to fraud prevention and improving customer relationships.
In an exclusive interview with Fintech News, we sat down with HDFC's Gautam Anand to delve into how the bank has transformed its customer service landscape in the last 18 months by leveraging advanced AI and ML technologies.
Dive into the future of fintech with best-selling author Chris Skinner who shares his expert insights on what's next in the industry in this episode of 'Banking After Hours'
Explore the impact of new digital insurance licenses on the industry, their potential to address underserved communities, collaboration opportunities with traditional insurers, and the future of digital insurance in Malaysia at this panel discussion.
These days the majority of our touch points are through digital channels – which is why digital experiences will likely make or break your customer attrition rates. From onboarding all the way to interacting with your digital channels, how should banks and fintechs of the future shape great user experiences? Join practitioners from leading digital first organisations as we discuss winning strategies to win the hearts and minds of Asia’s digital generation.
Standard Chartered Bank is no stranger to innovation from their leading digibanks Mox and Trust Bank to their BaaS arm Nexus there's no shortage of excitement.
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